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INSIGHTS

Expert perspectives, industry analysis, and thought leadership from hospitality's brightest minds.

26 articles

Guest Data Privacy Is Now a Competitive Advantage
Sumaya OneillSumaya OneillMay 17, 2026
TECHNOLOGY

Guest Data Privacy Is Now a Competitive Advantage

6 min read

Independent Hotels Are Winning Back Market Share — Here's How
Marcus WebbMarcus WebbMay 16, 2026
INSIGHTS

Independent Hotels Are Winning Back Market Share — Here's How

7 min read

The New Rules of Boutique Hotel Design in 2026
Claire FontaineClaire FontaineMay 15, 2026
DESIGN

7 min read

The Hotel Data Asset: How Properties Are Turning Guest Data Into Revenue
Sumaya OneillSumaya OneillMay 14, 2026
TECHNOLOGY

The Hotel Data Asset: How Properties Are Turning Guest Data Into Revenue

6 min read

Why Direct Booking Is the Most Important Battle in Hospitality
Marcus WebbMarcus WebbMay 14, 2026
REVENUE

Why Direct Booking Is the Most Important Battle in Hospitality

8 min read

Corporate Group Business Is Back — And Hotels Are Competing Hard for It
Marcus WebbMarcus WebbMay 13, 2026
REVENUE

Corporate Group Business Is Back — And Hotels Are Competing Hard for It

6 min read

A Hotel CIO on Building an AI Strategy That Actually Works
Sumaya OneillSumaya OneillMay 13, 2026
INTERVIEW

A Hotel CIO on Building an AI Strategy That Actually Works

9 minutes read

Sumaya Oneill: What AI Actually Changes About the Guest Experience
Sumaya OneillSumaya OneillMay 12, 2026
INTERVIEW

Sumaya Oneill: What AI Actually Changes About the Guest Experience

8 min read

The Net-Zero Hotel: From Pledge to Operational Reality
Elena MarchettiElena MarchettiMay 12, 2026
SUSTAINABILITY

The Net-Zero Hotel: From Pledge to Operational Reality

7 min read

Spa and Wellness: The Revenue Stream Hotels Are Finally Taking Seriously
Claire FontaineClaire FontaineMay 12, 2026
WELLNESS

Spa and Wellness: The Revenue Stream Hotels Are Finally Taking Seriously

6 min read

The Art of Personalisation: How Top Hotels Know You Before You Arrive
Claire FontaineClaire FontaineMay 11, 2026
GUEST EXPERIENCE

The Art of Personalisation: How Top Hotels Know You Before You Arrive

6 min read

The Future of Luxury Hospitality
Samia MooreSamia MooreMay 11, 2026
INSIGHTS

The Future of Luxury Hospitality

8 minutes read

The Startup Founder Rethinking How Hotels Know Their Guests
James OduyaJames OduyaMay 10, 2026
INTERVIEW

The Startup Founder Rethinking How Hotels Know Their Guests

8 minutes read

AI-Driven Revenue Management: What's Working and What Isn't
Sumaya OneillSumaya OneillMay 9, 2026
TECHNOLOGY

AI-Driven Revenue Management: What's Working and What Isn't

7 min read

Revenue Management Strategies for Independent Hotels
Jeremy CurryJeremy CurryMay 9, 2026
BUSINESS

Revenue Management Strategies for Independent Hotels

6 minutes read

Smart Rooms in 2026: What Works, What Doesn't, and What Guests Actually Want
James OduyaJames OduyaMay 9, 2026
TECHNOLOGY

Smart Rooms in 2026: What Works, What Doesn't, and What Guests Actually Want

7 min read

Wellness Tourism: The $800 Billion Market Reshaping Hotel Strategy
David OkaforDavid OkaforMay 9, 2026
WELLNESS

Wellness Tourism: The $800 Billion Market Reshaping Hotel Strategy

7 min read

Sustainable Hotels: Green Practices Reshaping the Industry
Diane LaraDiane LaraMay 8, 2026
INSIGHTS

Sustainable Hotels: Green Practices Reshaping the Industry

5 minutes read

How AI is Transforming the Guest Experience
Sumaya OneillSumaya OneillMay 7, 2026
TECH

How AI is Transforming the Guest Experience

7 minutes read

How Luxury Hotels Are Turning Their Restaurants Into Destinations
Elena MarchettiElena MarchettiMay 7, 2026
FOOD & BEVERAGE

How Luxury Hotels Are Turning Their Restaurants Into Destinations

6 min read

Beyond Points: How Hotel Loyalty Programmes Are Evolving in 2026
Sophie LaurentSophie LaurentMay 5, 2026
LOYALTY

Beyond Points: How Hotel Loyalty Programmes Are Evolving in 2026

5 min read

Elena Marchetti: Why Sustainable Hospitality Is Now a Commercial Imperative
Elena MarchettiElena MarchettiMay 5, 2026
INTERVIEW

Elena Marchetti: Why Sustainable Hospitality Is Now a Commercial Imperative

7 min read

How Hotel Architecture Is Being Redesigned Around the Guest Mindset
Marcus WebbMarcus WebbApr 30, 2026
DESIGN

How Hotel Architecture Is Being Redesigned Around the Guest Mindset

8 min read

F&B as a Revenue Centre: The Hotels Turning Restaurants Into Destinations
Elena MarchettiElena MarchettiApr 25, 2026
F&B

F&B as a Revenue Centre: The Hotels Turning Restaurants Into Destinations

6 min read

Sophie Laurent on the F&B Trends Reshaping Hotel Dining in 2026
Sophie LaurentSophie LaurentApr 21, 2026
INTERVIEW

6 min read

Hiring and Retaining Top Talent in the Most Competitive Market in Years
James OduyaJames OduyaApr 20, 2026
WORKFORCE

Hiring and Retaining Top Talent in the Most Competitive Market in Years

7 min read