Privacy Policy

1. Who we are

Hospitality121 (“we”, “us”, “our”) is a hospitality media publication operated by IDLOGICE. We publish editorial content, newsletters, and podcasts covering the global hospitality industry.

If you have any questions about this policy, contact us at privacy@hospitality121.com.

2. What data we collect

We collect personal data in the following ways:

• Email address and name when you subscribe to our newsletter
• Email address, name, and message when you submit our contact form
• Email address, name, and company when you download a resource
• Usage data (pages visited, time on site, referring URLs) via Google Analytics, only if you consent to cookies
• IP address and browser information collected automatically by our hosting provider (Netlify)

3. How we use your data

• To send you the Hospitality121 weekly newsletter (if you subscribed)
• To respond to enquiries submitted via our contact form
• To deliver requested resource downloads
• To understand how our site is used and improve it (analytics, with consent only)
• To comply with legal obligations

We do not sell your personal data to third parties.

4. Cookies and analytics

We use cookies to improve your experience on our site. Cookies are only placed after you give explicit consent via our cookie banner.

We use Google Analytics 4 to understand site usage. This service collects anonymised data about your visit including pages viewed, session duration, and approximate location. Google Analytics data is processed by Google LLC. For more information, see Google's Privacy Policy.

You can withdraw your cookie consent at any time by clearing your browser's local storage for this site, or by declining cookies on a new visit.

5. Newsletter and email

If you subscribe to our newsletter, your email address and name are stored and processed by Beehiiv (Story Arc Inc.), our newsletter platform. Beehiiv processes data in accordance with its own Privacy Policy.

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months.

7. Your rights

Under applicable data protection law (including the UK GDPR and EU GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict our processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at privacy@hospitality121.com.

8. Third-party services

Our site uses the following third-party services which may process personal data:

• Netlify — hosting and form processing
• Google Analytics 4 — site analytics (consent required)
• Beehiiv — newsletter delivery

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. For significant changes, we will notify newsletter subscribers by email.